BRAC Bank

encash token
The creator of the token is supposed to communicate the credentials of the token (token number, secret code, ID type and ID number) to you. To encash the token, you will need correct information of all these particulars. Remember, you will have to encash the token in 14 days of its creation date. The steps are as follows -
01. Go to a bKash agent with the original copy and a photocopy of your ID which has been used by the token creator
02. Let the agent know your token number
03. Agent will initiate the process on his mobile
04. He will verify your ID type and ID number
05. You will have to enter the Secret Code of the token on agent’s mobile and press OK (do not let anyone see it) and give the mobile back to the agent
06. If your credentials match, agent will give you the transaction amount in cash and keep the copy of your ID
07. Count the amount, put your signature in the Token Receipt and collect your copy before leaving the counter
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