Pay Your City Bank American Express (AMEX) Credit Card Bill Anytime from Home Through bKash

Terms & Conditions:

  • City Bank American Express (AMEX) credit card bills can be paid using this service
  • Only active bKash accounts with sufficient balance are eligible to avail this service
  • Credit card bills can be paid in Bangladeshi Taka only which will be applicable for local (Bangladesh) credit limit.
  • There is no limit to credit card bill payments. However, the payment rules of the concerned bank will be applicable.
  • The bill will be sent to the bank's credit card management system for payment. Payment will be updated within 3 working days after bill payment
  • If bill payment fails, dual balance issue will be resolved within 8 Calendar days after the transaction
  • If the customer is charged a late fee by the bank for making a last-minute credit card bill through bKash, then the customer has to contact the card-issuing bank to resolve the issue.
  • Customers cannot check their credit card bills from the bKash app. Only City Bank American Express (AMEX) credit card bill payment can be made using the bKash service
  • If payment is made incorrectly to the wrong card number, the customer needs to contact the bank issuing his credit card to resolve this issue
  • If the payment amount is wrong at the time of payment (e.g. intending to pay 500 Taka, but paid 5000 Taka instead) then the customer has to contact the card-issuing bank
  • The bKash Customer Service Representative can note the last 4 digits of the credit card number on the ticketing system, email, or paper (if required), but the customer should be aware that the full card number cannot be disclosed under any circumstances.
  • Under no circumstances should a customer share their bKash account PIN with anyone. If the customer is a victim of any kind of fraud, bKash will not be liable. The customer is solely responsible for any transaction made from their bKash account
  • The customer must be careful when typing the credit card number and the amount of money. bKash is only providing a secure transaction platform. The bKash Authority will not be liable for any errors or misuse of the service while making the transaction.