Customer Service Touch Points
If you are not satisfied with any of services, you can raise a complaint in any of the following ways:
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Helpline (24 Hour Call Center) |
16247 |
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Live Chat |
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Service Touch Points |
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Mailing Address |
bKash Limited RAOWA COMPLEX (LEVEL – 6), VIP ROAD, MOHAKHALI DHAKA – 1206. |
For further assistance, please contact with below persons during working hours of 9:00 am-6:00 pm on Sunday to Thursday excluding Govt. holidays.
Complaint Management Cell
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Name |
Designation |
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Mirza Tanvir Ahmmed |
General Manager |
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Md. Tanvirul Islam |
Manager |