Customer Service Touch Points

If you are not satisfied with any of services, you can raise a complaint in any of the following ways:

Helpline

(24 Hour Call Center)

16247

E-mail

support@bkash.com

Live Chat

https://livechat.bkash.com 

Facebook

https://www.facebook.com/bkashlimited

Service Touch Points

Click Here

Mailing Address

bKash Limited

RAOWA COMPLEX (LEVEL – 6),

VIP ROAD, MOHAKHALI

DHAKA – 1206.

 

For further assistance, please contact with below persons during working hours of 9:00 am-6:00 pm on Sunday to Thursday excluding Govt. holidays.

Complaint Management Cell

Name

Designation

Email

Mirza Tanvir Ahmmed

General Manager

mirza.tanvir@bkash.com

Md. Tanvirul Islam

Manager

t.islam@bkash.com