Complaint Cell
If you are not satisfied with any of service, you can raise a complaint in any of the following ways:
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Helpline (24 Hour Call Center) |
16247 |
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Live Chat |
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Service Touch Points |
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Mailing Address |
bKash Limited. Paragon House, 5, Mohakhali C/A, Dhaka – 1212, Bangladesh |
For further assistance, please contact with below persons during working hours of 9:00am-6:00 pm on Sunday to Thursday excluding Govt. holidays.
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Name |
Designation |
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Mirza Tanvir Ahmmed |
Deputy General Manager, Customer Service |
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Sarzina Siraj |
Manager, Customer Service |
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Md. Ashraf – Ul – Hassan |
Assistant Manager, Customer Service |