Terms & Conditions:

• bKash customers with active account status and sufficient balance can enjoy the offer by making payment from their bKash account.
• In order to receive the offer, the account status and incoming transaction of the customer’s account must be active.
• Customers are entitled to receive the offer for successful transactions (payment to selected merchants during the campaign) from their bKash account.
• bKash reserves the right to change/modify campaign terms & conditions, merchant/outlet participation in any manner, or cancel the entire campaign at any time without giving any prior notice.
• bKash reserves the right to cancel the offer payout if the particular transaction and/or the customer’s transaction behavior raises reasonable suspicion that the customer has abused the benefit of the campaign.
• bKash is neither liable nor responsible for the merchant’s inability to ensure availability or delivery of product since bKash is only providing a payment service to the customer. Any reimbursement from the merchant to the customer due to non-delivery of the product shall not invalidate the respective transaction and therefore does not bind bKash to reinstate the customer’s discount eligibility limit, disregarding the particular transaction for the campaign period. The offer for that particular transaction shall be considered consumed accordingly.
• In case a customer makes a wrong payment, bKash will address the matter after the campaign period based on the customer’s claim and validation.
• There could be unanticipated cases where the offer could be delayed due to unknown issues. If customers do not receive their offer, they can call 16247 or approach bKash centers, bKash Care, Facebook fan page, Web chat (Live chat service) as well as send an e-mail to [email protected] to know the details about it.