Locator




Customer Care Center & Customer Care Service Timing:

From 03 August 2020, all Customer Care Centers (7 days a week excluding public holidays only) & most of the Customer Cares (Saturday to Thursday of each week) are open to provide emergency services as per below schedule.

Customer Care Center Schedule: 9:00 AM to 05:00 PM.

Customer Care Schedule: 10:00 AM to 06:00 PM.

As per Market Place Timing Exceptional Customer Care Service Timing & Weekly Holiday:

Customer Care Name Weekly Holiday Service Timing
Dhaka Banasree Monday 10 AM to 06 PM
Dhaka Mohammadpur Thursday 10 AM to 06 PM

To see the list of specific Customer Care Centers & Customer Cares,
click here:
https://bkash.com/service-points

You must wear a mask and maintain social distance while entering the premises of any Customer Care Center or Customer Care.


For getting uninterrupted service, please contact us 24/7 through: