Update Your Information in the App Today to Enjoy All the Amazing bKash Services

Are you missing out on amazing features by not updating your information? No need to visit an Agent Point or anywhere else! Update your information anytime from home using your NID, and enjoy BDT 50 offer along with savings and all other great bKash App services.

Check out the details on how to update your information:

Offer Details

• Customers will receive a BDT 50 offer by updating their information (biometric data) in the bKash App.
• The offer can be received once during the campaign.
• Customers must update their information through the bKash App to receive the offer.
• This offer is applicable only for selected customers.
• Customers will receive the offer within 10 working days after successfully updating their information.

Terms & Conditions

• Customers with an active bKash account are eligible to enjoy the offer.
• bKash reserves the right, without prior notice, to change, modify, or cancel the offer at any time.
• If any transaction or customer behavior raises a reasonable suspicion of offer misuse, bKash reserves the right to cancel the customer’s eligibility for the offer.
• The offer distribution may fail if the customer’s account is inactive or there is an issue with incoming transactions. In such cases, the customer will not receive the offer.
• If the customer meets all eligibility criteria for the offer, they will receive it within 10 working days.
• If the offer distribution fails for reasons other than account status issues, bKash will attempt to distribute the offer up to 3 times within 2 months after the campaign ends.
• The offer will be provided only through the bKash App.

FAQ

1. How long will the offer be valid?

- The offer will be valid until 31st July 2026, 23:59:59.

2. What is the offer amount?

- Customers will receive a BDT 50 offer when they update their information in the bKash App.

3. Is there any limit on the offer?

- Yes, each customer can enjoy the offer only once.

4. Does the customer’s account need to be active to receive the offer?

- Yes, the customer’s account status and incoming transactions must be active to receive the offer; otherwise, the customer will not receive the offer.

5. Will the customer receive the offer as soon as the information is successfully updated?

- Yes, if the customer’s update is valid and all offer conditions are met, they will receive the offer. However, bKash may cancel the offer if there is a reasonable suspicion of misuse.

6. Is there a possibility of a delay in receiving the offer? If so, what should the customer do?

- Normally, the offer will be received within 10 working days after successfully updating the information. If there is a delay, call 16247, visit a bKash Customer Service Center, or email [email protected].