Cash Out From ATM

Cash Out from selected ATM booths at a low cost. Customers can Cash Out from any BRAC Bank, City Bank, and Q-Cash ATM booth using the bKash App or dialing *247# at a charge of BDT 14.90 per thousand.

Cash Out From ATM 

Cash Out from bKash Account at selected ATM booths across the country, at the rate of 14.90 TK per thousand! Customers can easily withdraw cash using bKash from any BRAC Bank, The City Bank and Q-Cash ATM across the country.

  • Cash Out from The City Bank PLC ATM
  • Cash Out from BRAC Bank PLC ATM
  • Cash Out from Q-Cash Partner Bank ATMs

    Jamuna Bank PLC, Mercantile Bank PLC, Shahjalal Islami Bank PLC, NCC Bank PLC, Community Bank Bangladesh PLC, Rupali Bank PLC, Midland Bank PLC, SBAC Bank PLC, NRB Commercial Bank PLC, National Bank PLC, Citizen Bank PLC, Basic Bank PLC, Bangladesh Krishi Bank, Shimanto Bank PLC

 

Cash Out limit from ATM:

Transaction Type

Maximum Number

of transaction(s)

Amount

Per transaction

Maximum

Amount

Per  Day

Per Month

Minimum

Maximum

Daily

Monthly

Cash Out from City Bank ATM

10

100

 

3,000

10,000

30,000

2,00,000

Cash Out from ATM (BRAC Bank & Other Banks)

3,000

20,000

 

ATM Cash Out Request

A security code is required to Cash Out from an ATM using any bKash Account. Customers can get the security code by following the steps below -

  • Dial *247# to access bKash Mobile Menu or login to the bKash App
  • Choose ‘Cash Out’
  • Choose ‘From ATM’
  • Enter your bKash PIN Number
  • A security Code (OTP) will be sent to the registered mobile number via SMS. The code will remain active for 5 (five) minutes and can be used only once.

Cash Out from BRAC Bank ATM

To withdraw cash from any BRAC Bank ATM that has bKash Cash Out option, a security code is required. Customers can get the security code by following the steps below -

  • Dial *247# to access bKash Mobile Menu or login to the bKash App
  • Choose ‘Cash Out’
  • Choose ‘From ATM’
  • Enter your bKash PIN Number
  • A security Code (OTP) will be sent to the registered mobile number via SMS. The code will remain active for 5 (five) minutes and can be used only once.

Now, follow the steps below to Cash Out at the ATM booth:-

  • Click on the 'bKash Cash Out' button at the bottom left corner of the ATM screen
  • Choose your preferred language
  • Enter the bKash Account Number
  • Enter the amount for Cash Out
  • Enter the security code (OTP) received via SMS
  • Verify and confirm the information provided
  • Receive money and receipts
  • Get a confirmation SMS from bKash

Cash Out from The City Bank ATM

To withdraw cash from any City Bank ATM that has bKash Cash Out option, a security code is required. Customers can get the security code by following the steps below -

  • Dial *247# to access bKash Mobile Menu or login to the bKash App
  • Choose ‘Cash Out’
  • Choose ‘From ATM’
  • Enter your bKash PIN Number
  • A security Code (OTP) will be sent to the registered mobile number via SMS. The code will remain active for 5 (five) minutes and can be used only once.

Now, follow the steps below to Cash Out at the ATM booth:-

  • Click on the 'bKash Cash Out' button at the bottom left corner of the ATM screen
  • Choose your preferred language
  • Enter the bKash Account Number
  • Enter the amount for Cash Out
  • Enter the security code (OTP) received via SMS
  • Verify and confirm the information provided
  • Receive money and receipts
  • Get a confirmation SMS from bKash

Click here to see watch the video on how to Cash Out from The City Bank ATM.

Cash Out from Q-Cash

A security code is required to Cash Out from Q-Cash ATM using any bKash Account. Customers can get the security code by following the steps below –

  • Dial *247# to access bKash Mobile Menu or login to the bKash App
  • Choose ‘Cash Out’
  • Choose ‘From ATM’
  • Enter your bKash PIN Number
  • A security Code (OTP) will be sent to the registered mobile number via SMS. The code will remain active for 5 (five) minutes and can be used only once.

 

Now, follow the steps below to Cash Out at the ATM booth:-

  • Click on the button 'bKash Cash Out' available on the ATM screen
  • Choose your preferred language
  • Enter the bKash Account Number
  • Enter the amount for Cash Out
  • Enter the security code (OTP) received via SMS
  • Verify and confirm the information provided
  • Receive money and receipts
  • Get a confirmation SMS from bKash

Available on Multiple Platforms

bkash platforms - app

Download bKash App

One app to meet all your financial needs. Download now to make fast and secure transactions with the bKash app.

bkash platforms - ussd

*247#

bKash USSD platform helps you to make financial transactions from mobile devices without the need of an internet connection. Dial *247# to get started.

bkash platforms - web

Payment Gateway

bKash secure payment gateway provides bKash payment services to merchants and organizations for the convenience of its customers.

Frequently Asked Questions

If you are in Bangladesh, but the unable to log in please follow these steps
1. Ensure there is no VPN running in the background
2. Please try to log in using mobile data
3. Ensure Bangladeshi SIM is inserted into the phone
4. Try closing the app and clear it from the background and restart the app
5. If the problem still persists, please share your IP and address and ISP name to the bKash customer service channels. 
(Note: you can find your IP, simply by searching "What is my IP address" in google.com, and your ISP name is the name of your Internet service provider which can be found in the internet bill receipt)

a. bKash Account

   - A virtual storage of money that can be accessed through your mobile phone. After registration, your mobile number will be your bKash Account number.

b. Open an Account

     - Opening a bKash Account on your mobile phone.  

c. bKash Mobile Menu
     - The menu you see after dialing *247#.

d. Cash In 
     - Depositing money into your bKash Account.

e. Cash Out
   - Withdrawing money from your bKash Account. You can Cash Out from any bKash Agent Point or from BRAC Bank or any Q-Cash ATM.

f. Send Money
     - Transferring money from one bKash Account to another bKash Account.

g. Mobile Recharge
     - Mobile Recharge service allows you to recharge your Mobile Phone Balance from your bKash Account.

h. Payment
    - When you pay from your bKash Account to a seller against a product or service you purchase.

i. Remittance
     - Receiving funds from abroad in your bKash Account in Bangladesh.

j. bKash Mobile Menu PIN
    - This is a secret number, like a password, that secures your bKash Account.

k. Security Code
    - Security Code is a one time PIN. When you Cash Out from the ATM, you need to generate a Security Code which can be used only once and remains valid for 5 minutes.

l. Transaction ID
    - A system-generated unique reference number against each transaction that is preserved as identification.

m. Reference
    - Mentioning the purpose of the transaction for your own records.

Yes.

- Yes, you need to open a bKash Account to use bKash services

A bKash account can be opened from Bangladesh by-

  • Bangladeshi national
  • Age 18 years or above
  • Having a valid National ID/ Driving License/ Passport
  • Currently Robi, Grameenphone, Banglalink, Teletalk and Cirkle customers


Also, bKash student account can be opened by-

  • Bangladeshi national
  • Age 14 years to below 18 years (17 years, 11 months and 30 days)
  • Having a valid Birth Certificate
  • Person whose Mother/ Father has an active bKash Account
  • Currently Robi, Grameenphone, Banglalink, Teletalk and Cirkle users


And bKash account from abroad can be opened by-

  • Bangladeshi expatriate national
  • Age 18 years or above
  • Having a valid national identity card
  • Having proof of picture of departure/arrival stamp of your passport
  • Valid mobile number of Bangladeshi expatriate in their country of residence

No, opening an Account is completely FREE.

Services
Customer Service