Cash Out from Agent
Safely Cash Out from a bKash agent anywhere in the country. Customers can Cash Out from an agent point near their home whenever they need to, using the bKash App or dialing *247#. Customers can enjoy double benefits by setting any 2 agent numbers as Priyo Agent numbers in a calendar month, Cash Out at only TK. 14.90 per thousand, up to TK. 50,000. They can Cash Out at TK. 18.50 per thousand from other agents.
If you have sufficient balance in your bKash Account, you can withdraw cash anytime from any bKash Agent. To Cash Out from your bKash Account:
- Go to any bKash Agent
- Let the Agent know the amount you want to Cash Out (If the amount is 5,000 or higher, you have to mention your National ID Card number)
- Write down your bKash Account Number and the amount in the Agent Register
- Dial *247# on your mobile for the bKash Mobile Menu
- Choose “Cash Out”
- Choose “From Agent”
- Enter Agent’s bKash Account Number (ask the Agent)
- Enter the amount
- Enter your bKash Mobile Menu PIN
Done! You and the Agent will both receive a confirmation message. Count the amount the Agent gives you to make sure it is correct, and sign the Agent Register before leaving the counter.
Cash out from Priyo Agent
Now Cash Out from 2 Priyo Agent numbers up to BDT 50,000, at BDT 14.90 per thousand!
Now double benefits of low cost Cash Out in bKash! Now a customer can set any 2 agent numbers as Priyo Agent numbers in a calendar month, Cash Out at 1.49% charge per month, up to BDT 50,000!
- A customer will be able to select any 2 bKash Agent numbers as Priyo Agent numbers for Cash Out in a calendar month. A customer can have a maximum of 2 Priyo Agent numbers at any moment.
- Customer will be able to do Cash Out at 1.49% charge from Priyo Agent numbers
- This 1.49% cash out charge will be applicable up to BDT 50,000 in a calendar month
- Once 2 Priyo Agent numbers are added for the first time, customers cannot change any within that calendar month. From the following calendar month, they can change 2 Priyo Agent numbers in a month by removing saved ones first.
- However, if there is already 1 Priyo Agent added, customer can add one more and change both agents in that calendar month
- Customers will be able to add/delete the Priyo Agent number through both *247# & bKash App
- Customers will be able to check the Priyo Agent numbers through *247# & bKash App
- Customers will be able to see limits consumed or remaining amount for which 1.49% Cash Out charge is applicable through both *247# & bKash App
- If any Cash Out transaction exceeds the limit of BDT 50,000, 1.85% Cash Out charge will be applicable for that transaction and Priyo Cash Out limit will be consumed.
For example: A customer has already made Cash Out transactions of BDT 49,500 from his Priyo Agent number in a month. Now, if he wants to Cash Out BDT 600 (Total 50,100 Tk.) from Priyo Agent number, 1.85% Cash Out charge will be applicable and Priyo Agent Cash Out limit will be consumed.
bKash reserves the right to amend, addend, upgrade, change or modify the existing terms and conditions in any way at any time without giving any prior notice to the Customer.
Easy steps to Cash Out at discounted charge:
- Add a Priyo Agent number;
- Please check the remaining amount from the Priyo Agent Cash Out limit before each Cash Out transaction;
- Please Cash Out the remaining amount of the limit to your Priyo Agent number.
Cash Out from any Agent number except Priyo Numbers:
- 1.85% charge will be applicable for Cash Out from any agent except Priyo Agent both from the bKash App & USSD (by dialing *247#);
- Applicable for both the bKash App and USSD (by dialing *247#) channels.
Available on Multiple Platforms
*247#
bKash USSD platform helps you to make financial transactions from mobile devices without the need of an internet connection. Dial *247# to get started.
Payment Gateway
bKash secure payment gateway provides bKash payment services to merchants and organizations for the convenience of its customers.
Frequently Asked Questions
If you are in Bangladesh, but the unable to log in please follow these steps
1. Ensure there is no VPN running in the background
2. Please try to log in using mobile data
3. Ensure Bangladeshi SIM is inserted into the phone
4. Try closing the app and clear it from the background and restart the app
5. If the problem still persists, please share your IP and address and ISP name to the bKash customer service channels.
(Note: you can find your IP, simply by searching "What is my IP address" in google.com, and your ISP name is the name of your Internet service provider which can be found in the internet bill receipt)
a. bKash Account
- A virtual storage of money that can be accessed through your mobile phone. After registration, your mobile number will be your bKash Account number.
b. Open an Account
- Opening a bKash Account on your mobile phone.
c. bKash Mobile Menu
- The menu you see after dialing *247#.
d. Cash In
- Depositing money into your bKash Account.
e. Cash Out
- Withdrawing money from your bKash Account. You can Cash Out from any bKash Agent Point or from BRAC Bank or any Q-Cash ATM.
f. Send Money
- Transferring money from one bKash Account to another bKash Account.
g. Mobile Recharge
- Mobile Recharge service allows you to recharge your Mobile Phone Balance from your bKash Account.
h. Payment
- When you pay from your bKash Account to a seller against a product or service you purchase.
i. Remittance
- Receiving funds from abroad in your bKash Account in Bangladesh.
j. bKash Mobile Menu PIN
- This is a secret number, like a password, that secures your bKash Account.
k. Security Code
- Security Code is a one time PIN. When you Cash Out from the ATM, you need to generate a Security Code which can be used only once and remains valid for 5 minutes.
l. Transaction ID
- A system-generated unique reference number against each transaction that is preserved as identification.
m. Reference
- Mentioning the purpose of the transaction for your own records.
Yes.
- Yes, you need to open a bKash Account to use bKash services
A bKash account can be opened from Bangladesh by-
- Bangladeshi national
- Age 18 years or above
- Having a valid National ID/ Driving License/ Passport
- Currently Robi, Grameenphone, Banglalink, Teletalk and Airtel customers
Also, bKash student account can be opened by-
- Bangladeshi national
- Age 14 years to below 18 years (17 years, 11 months and 30 days)
- Having a valid Birth Certificate
- Person whose Mother/ Father has an active bKash Account
- Currently Robi, Grameenphone, Banglalink, Teletalk and Airtel users
And bKash account from abroad can be opened by-
- Bangladeshi expatriate national
- Age 18 years or above
- Having a valid national identity card
- Having proof of picture of departure/arrival stamp of your passport
- Valid mobile number of Bangladeshi expatriate in their country of residence
No, opening an Account is completely FREE.