Compliance essentially means adhering to the guidelines set by the Central Bank of Bangladesh. Here at bKash, our mission is to ensure highest level of compliance at all times, guided by the proper implementation of the circulars/directives/policy letters and regulations issued by Bangladesh Bank and Bangladesh Financial Intelligence Unit (BFIU). bKash Limited is working closely with the regulator as well as other external stakeholders on relevant issues with a view to ensuring customer satisfaction and security of their funds while exploring new avenues of financial inclusion.

The independent AML&CFT Department of bKash Limited was formed in 2017 in light of Circular 20 issued by BFIU. The guiding principle of this circular is to establish a strong culture of AML&CFT compliance, starting at the grassroots and encompassing all levels, and to nurture an essence of AML&CFT capacity building that goes beyond internal stakeholders and brings external stakeholders under the umbrella of a standard compliance architecture. bKash is working relentlessly to attain global standard in the governance of AML&CFT in its operations.

bKash is working with a collaborative support system to facilitate Law Enforcement Agencies (LEA) to fight against the abuses of Mobile Financial Service (MFS). Information support, as well as fraud and dispute settlement is being done vigilantly to curb financial crimes abusing the MFS platform. Besides, bKash regularly organizes training and interactive sessions involving different levels of officials of LEA and bKash. bKash remains committed in fostering the highest level of regulatory compliance.