Make payment with bKash app and get up to 25% instant cashback at more than 100 brands and 25000 shops

Cashback details:

-  You can get cashback upon shopping from the designated stores of the brands.

- To enjoy the offer, make payment from your active bKash Account to the designated merchant account.

- Offer is valid till the day of Eid-ul-Fitr

- Once the payment is done, cashback will be disbursed to your bKash Account instantly.

- In order to receive cashback, incoming transaction of your customer account must be active, otherwise you will not receive cash back for the campaign.

- In case cashback disbursement fails due to any unknown/unforeseen reason except for customer account status issue, bKash will retry cash back disbursement manually with three intervals within next 2 months after the campaign. If all attempts fail, customer will no longer be entitled to the cashback of the campaign.

- bKash is neither liable nor responsible for a merchant’s inability to ensure availability or delivery of product since bKash is only providing a payment service to the customer. Any reimbursement from the merchant to the customer due to non-delivery of product shall not invalidate the respective transaction and therefore does not bind bKash to reinstate customer’s cashback eligibility limit disregarding the particular transaction for the campaign period. The cashback offer for that particular transaction shall be considered consumed accordingly.

- bKash reserves the right to change/modify campaign terms & conditions, merchant/outlet participation in any manner or cancel the entire campaign at any time without giving any prior notice.

Cashback Limit:
 

 

If Payment made via bKash App

If payment made by dialing *247#

Category

Per transaction

Category Limit

Total

Per transaction

Category Limit

Total

Lifestyle

BDT 1000

BDT 1,300

BDT 1,800

BDT 600

BDT 600

BDT 850

Electronics

BDT 1000

BDT 600

Restaurant

BDT 1000

BDT 600

Super Shop

BDT 500

BDT 500

BDT 250

BDT 250

Online Shop

Per transaction cashback limit BDT 300 and total limit BDT 500 on making payment via bKash App and *247#

 

 

Frequently Asked Questions:

  1. When can I avail the offer through bKash payment?

  •  In order to avail this offer, you have to make bKash payment within 1st Ramadan till Eid Day to the designated bKash merchant A/Cs of the participating merchants
  1. Can I avail this offer?

  • If you are a bKash  customer having account in active status i.e. eligible for Cash In, Cash out, Buy Airtime, Send Money & Payment and sufficient balance can enjoy the offer by purchasing through bKash Payment

 

  1. What is the cash back percentage?

  • The cash back percentage will range from 5%-25% for payment at physical outlets (Merchant Plus and Small Merchants)
  • The cash back percentage will range from 10%-20% for payment at ecommerce platforms
  • For travel category, merchant will give you discount on the regular price.

                      (http://www.pekhom.com/bkash)

 

  1. What is the maximum amount I can avail as cash back from this offer?

For physical outlets:

  • Payment through USSD in Merchant Plus: Maximum BDT 850
  • Payment through App/QR in Merchant Plus: Maximum BDT 1,800
  • Payment through USSD/App/QR in Small Merchant: Maximum BDT 1,500

 

For ecommerce outlets:

  • Irrespective of access channel of USSD, App/QR, PGW: Maximum BDT 500

 

  1. I do not use bKash App, can I avail cash back?

  • Yes, you can avail the cash back offered for payment through USSD for Physical Outlets and e-Commerce merchants

 

  1. I have reached the total limit of USSD cash back offer. Can I now use the App to avail its cash back offer for payment through it?

  • Yes, you can avail the respective cash back offers on different categories available for payment made through App/QR
  1. What is the maximum amount I can avail as cash back per transaction?

 

Campaign 1: Physical outlets of Merchant Plus

USSD Limits:

Category

Per transaction

Category limit

Total

Lifestyle (footwear, clothing, accessories)

BDT 600

BDT 600

BDT 850

Electronics

BDT 600

Restaurant

BDT 600

Superstore

BDT 250

BDT 250

 

App/QR Limits:

Category

Per transaction

Category limit

Total

Lifestyle (footwear, clothing, accessories)

BDT 1,000

BDT 1,300

  BDT 1,800

Electronics

BDT 1,000

Restaurant

BDT 1,000

Superstore

BDT 500

BDT 500

 

Discount in Travel Category: As per participating merchants

 

Campaign 2: e-Commerce Platform

Category

Per transaction Limit

Category Limit

Total Limit

e-Commerce

BDT 300

BDT 500

BDT 500

 

Campaign 3: Physical outlets of Small Merchants

Small Merchant Category

Cash Back % Category

Per transaction Limit

Total Category Limit

Total Campaign Limit

Category C

5.00%-15%

BDT 100

BDT 300

BDT 1,500

Category B

5.00%-10.00%

BDT 300

BDT 600

Category A

10.00%- 20.00%

BDT 300

BDT 600

 

  1. How many times I can get cash back during the campaign period?

  • There is no limit on transaction count. You can get cash back as many times as you make payments until the cumulative cash back amount reaches BDT 850 in case of USSD  and BDT 1,800 in case of App for Merchant Plus; BDT 500 in e-Commerce and BDT 1,500 is Small merchant category irrespective of any access channel

 

  1. Is there any cash back limit for e-Commerce category?

  • Yes, You can get maximum BDT 300 cash back per transaction and BDT 500  in e-Commerce category

 

  1. Is there any limit on transaction count in this campaign?

  • No, there will be no limit on transaction count in this campaign

 

  1. Is there any daily limit on transaction amount in this campaign?

  • No, there will be no daily limit on transaction amount in this campaign

 

  1. Do I pay the actual bill amount to the merchant A/C?

  • Yes, you must pay the actual bill amount to the merchant A/C

 

  1. Can I avail the same offer if I purchase any item from any merchant that accepts bKash payment?

  • No, the offer is valid only at the participating merchants in this campaign

 

  1. When will I receive the cash back amount after making payment?

  • You will receive cash back amount instantly after making successful payment

 

  1. How would I receive the cash back?

  • Your eligible amount will be disbursed to your bKash account from which you made the payment.

 

  1. Does my account need to be in ‘Active Status’ to receive cash back?

  • In order to receive cash back, incoming transaction of your account must be active. If cash back disbursement fails due to account status issue, you will not receive cash back for the campaign

 

  1. What will I do, if I make any wrong payment?

  • If you make any wrong payment transaction, you have to call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to [email protected] and officially inform/report the issue

 

  1. Will I receive cash back if my payment is successful?

  • If your payment is valid, bKash recognizes the transaction as authentic and incoming transaction of your account is active, you will receive cash back. However, bKash reserves the right to cancel cash back payout if the particular transaction and/or the transaction behavior raises reasonable suspicion that you have abused the benefit of the cash back campaign

 

  1. Is there any chance that my cash back will be delayed? If yes, what should I do?

  • Most likely you will receive your cash back instantly as per eligibility. There could be unanticipated cases where cash back payment could be delayed due to unknown/unforeseen issues. If you do not receive your cash back, you can call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to [email protected] to know details about it

 

  1. Where will I contact if I have question related to product, product delivery, product price etc for e-Commerce merchants?

  • For any type of product and product delivery question, you will contact respective merchants. bKash is neither liable nor responsible for merchant’s inability to ensure availability or delivery of product since bKash is only providing a payment service to the customer. Any reimbursement from merchant to the customer due to non-delivery of product shall not invalidate the respective transaction and therefore does not bind bKash to reinstate customer’s cash back eligibility limit disregarding the particular transaction for the campaign period. The cash back offer for that particular transaction shall be considered consumed accordingly.

 

  1. What is the discount percentage in travel category?

  • The discount percentage will vary from merchant to merchant in different timeline. You are

kindly requested to contact the merchants or visit (http://www.pekhom.com/bkash) or call 01988330000  for a full visibility of the offer details

 

  1. Do I pay the discounted bill amount to the merchant A/C?

  • Yes, you will pay the discounted bill amount to the merchant A/C

 

  1. Is there any condition applicable to avail this offers?

  • Yes, every offer has certain terms and conditions. You are kindly requested to contact the merchants or visit (http://www.pekhom.com/bkash) or call  01988330000 for a full visibility of the offer details

 

  1. What will I do, if I make any wrong payment?

  • If you make any wrong payment transaction, you have to call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to [email protected] and officially inform/report the issue

 

  1. Can I avail the same offer from any hotel/resort/online travel agent that accepts bKash merchant?

  • No, the offer is valid only at the participating merchants in this campaign

 

  1. I availed the discount offer at one of your participating merchants but did not receive the services as promised?

  • For any type of service feedback, question, you are kindly requested to contact respective merchants. bKash will not be liable for any issues related to the discount offers of the merchants; sole responsibility of offer availability and management will lie with merchant