Contact Us | bKash

Contact Us


16247 or 02-55663001
(accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)


[email protected]

Click here to fill in the form if you want us to contact you


Customer Care Center Addresses

  • Dhaka Mohakhali Customer Care Center - SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka - 1206.
  • Dhaka Banglamotor Customer Care Center - Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205
  • Dhaka Jatrabari Customer Care Center - Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204
  • Gazipur Customer Care Center - Baten Bhaban, 1st Floor,  494 Bashir Sarak, Joydebpur, Gazipur
  • Tangail Customer Care Center - Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail
  • Mymensingh Customer Care Center - River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh
  • Chittagong Agrabad Customer Care Center - Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100.
  • Chittagong Muradpur Customer Care Center -  Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong
  • Sylhet Customer Care Center - JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100.
  • Khulna Customer Care Center - Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna
  • Barisal Customer Care Center - Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal
  • Rangpur Customer Care Center - AZ Tower, 1st floor, 34-35 Station Road, Rangpur  Sadar, Rangpur
  •  Bogura Customer Care Center - PNH Tower, 201, 1st  Floor, Romena Afaz Road, Jaleshwaritala, Bogra Sadar, Bogra-5800 [100 meters north side of Jaleshwaritala Kalimandir]
  • Rajshahi Customer Care Center - 61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi
  • Jessore Customer Care Center - Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore.
  • Comilla Customer Care Center - Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla
  • Faridpur Customer Care Center - A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur- 7800

Customer Care Center & Customer Care Service Timing

Regular Customer Serving Hours:
  • Customer Care Center: 10:00 AM to 7:00 PM [7 days a week, Except Govt. Holidays]
  • Customer Care: 10:00 AM to 6:00 PM [Saturday to Thursday of every week, Except Govt. Holidays]

As per Market Place Timing Exceptional Customer Care Service Timing & Weekly Holiday:

Customer Care Name Weekly Holiday Service Timing
Dhaka Banasree Sunday 10:00 AM to 6:00 PM
Dhaka Demra Monday 10:00 AM to 6:00 PM

*You must wear a mask and maintain social distancing while entering the premises of any Customer Care Center or Customer Care.

For getting uninterrupted service, please contact us 24/7 through

Call to 16247
Email: [email protected]
Live Chat:
Facebook fan page:
Fax: +88-02-9894916

Corporate Address

Shadhinata Tower, 1,
Bir Sreshtha Shaheed Jahangir Gate,
Dhaka Cantonment, Dhaka 1206

Commercial Address

SKS Tower,
7 VIP Road, Mohakhali,
Dhaka – 1206