16247 or 02-55663001
(accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)
Customer Care Center Addresses
- Dhaka Mohakhali Customer Care Center - SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka - 1206.
- Dhaka Banglamotor Customer Care Center - Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205
- Dhaka Jatrabari Customer Care Center - Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204
- Gazipur Customer Care Center - Baten Bhaban, 1st Floor, 494 Bashir Sarak, Joydebpur, Gazipur
- Tangail Customer Care Center - Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail
- Mymensingh Customer Care Center - River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh
- Chittagong Agrabad Customer Care Center - Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100.
- Chittagong Muradpur Customer Care Center - Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong
- Sylhet Customer Care Center - JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100.
- Khulna Customer Care Center - Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna
- Barisal Customer Care Center - Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal
- Rangpur Customer Care Center - AZ Tower, 1st floor, 34-35 Station Road, Rangpur Sadar, Rangpur
- Bogura Customer Care Center - PNH Tower, 201, 1st Floor, Romena Afaz Road, Jaleshwaritala, Bogra Sadar, Bogra-5800 [100 meters north side of Jaleshwaritala Kalimandir]
- Rajshahi Customer Care Center - 61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi
- Jessore Customer Care Center - Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore.
- Comilla Customer Care Center - Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla
- Faridpur Customer Care Center - A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur- 7800
Customer Care Center & Customer Care Service Timing
bKash Customer Care Center & Customer Care's operational hours will be as per below schedule:
Customer serving hours
- Customer Care Center: 10:00 AM to 7:00 PM [7 days a week, Except Govt. Holidays]
- Customer Care: 10:00 AM to 6:00 PM [Except Friday and Govt. Holidays]
As per Market Place Timing Exceptional Customer Care Service Timing & Weekly Holiday:
|Customer Care Name||Weekly Holiday||Service Timing|
|Dhaka Banasree||Sunday||10:00 AM to 6:00 PM|
|Dhaka Mohammadpur||Friday||10:00 AM to 6:00 PM|
|Bagerhat Morrelganj||Saturday||10:00 AM to 6:00 PM|
|Dhaka Demra||Monday||10:00 AM to 6:00 PM|
*You must wear a mask and maintain social distancing while entering the premises of any Customer Care Center or Customer Care.
For getting uninterrupted service, please contact us 24/7 through
Shadhinata Tower, 1,
Bir Sreshtha Shaheed Jahangir Gate,
Dhaka Cantonment, Dhaka 1206
7 VIP Road, Mohakhali,
Dhaka – 1206