Contact Us

Helpline

16247 or 02-55663001
(accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)

Email

[email protected]

Click here to fill in the form if you want us to contact you

Customer Care Center Addresses

Dhaka Mohakhali Customer Care Center - SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka - 1206.
Dhaka Banglamotor Customer Care Center - Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205
Dhaka Jatrabari Customer Care Center - Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204
Gazipur Customer Care Center - Baten Bhaban, 1st Floor, 494 Bashir Sarak, Joydebpur, Gazipur
Tangail Customer Care Center - Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail
Mymensingh Customer Care Center - River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh
Chittagong Agrabad Customer Care Center - Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100.
Chittagong Muradpur Customer Care Center - Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong
Sylhet Customer Care Center - JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100.
Khulna Customer Care Center - Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna
Barisal Customer Care Center - Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal
Rangpur Customer Care Center - AZ Tower, 1st floor, 34-35 Station Road, Rangpur Sadar, Rangpur
Bogura Customer Care Center - PNH Tower, 201, 1st Floor, Romena Afaz Road, Jaleshwaritala, Bogra Sadar, Bogra-5800 [100 meters north side of Jaleshwaritala Kalimandir]
Rajshahi Customer Care Center - 61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi
Jessore Customer Care Center - Morshed Center, Ground Floor, 39 M K Road, Jessore Sadar, Jessore.
Comilla Customer Care Center - Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla
Faridpur Customer Care Center - A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur- 7800

Customer Care Center & Customer Care Service Timing

Regular Customer Serving Hours:

Customer Care Center: 10:00 AM to 7:00 PM [Friday: 10:00 AM – 6:00 PM , Except Govt. Holidays]
Customer Care: 10:00 AM to 6:00 PM [Saturday to Thursday of every week, Except Govt. Holidays]

For getting uninterrupted service, please contact us 24/7 through

Call to 16247
Email: [email protected]
Live Chat: https://www.bkash.com/help/livechat
Facebook fan page: https://www.facebook.com/bkashlimited
Fax: +88-02-9894916

Corporate Address

Shadhinata Tower, 1,
Bir Sreshtha Shaheed Jahangir Gate,
Dhaka Cantonment, Dhaka 1206

Commercial Address

SKS Tower,
7 VIP Road, Mohakhali,
Dhaka – 1206