a. bKash Account

   - A virtual storage of money that can be accessed through your mobile phone. After registration, your mobile number will be your bKash Account number.

b. Open an Account

     - Opening a bKash Account on your mobile phone.  

c. bKash Mobile Menu
     - The menu you see after dialing *247#.

d. Cash In 
     - Depositing money into your bKash Account.

e. Cash Out
   - Withdrawing money from your bKash Account. You can Cash Out from any bKash Agent Point or from BRAC Bank or any Q-Cash ATM.

f. Send Money
     - Transferring money from one bKash Account to another bKash Account.

g. Mobile Recharge
     - Mobile Recharge service allows you to recharge your Mobile Phone Balance from your bKash Account.

h. Payment
    - When you pay from your bKash Account to a seller against a product or service you purchase.

i. Remittance
     - Receiving funds from abroad in your bKash Account in Bangladesh.

j. bKash Mobile Menu PIN
    - This is a secret number, like a password, that secures your bKash Account.

k. Security Code
    - Security Code is a one time PIN. When you Cash Out from the ATM, you need to generate a Security Code which can be used only once and remains valid for 5 minutes.

l. Transaction ID
    - A system-generated unique reference number against each transaction that is preserved as identification.

m. Reference
    - Mentioning the purpose of the transaction for your own records.

Yes.

- Yes, you need to open a bKash Account to use bKash services

- Bangladeshi National
- Age 18 years or above
- Having a valid Photo national ID/Passport/Driving License 
- Currently Robi, Grameenphone, Banglalink, Teletalk and Airtel subscribers

No, opening an Account is completely FREE.

- To any bKash Agent, Customer Care Center & Customer Care

- You can also create a bKash Account using the Self-Registration feature on the bKash App

Yes, you need a mobile phone to register and avail all services.

No, you can use your existing Robi, Grameenphone, Banglalink, Teletalk or Airtel SIM Card to open a bKash Account.

No, there is no need to have a bank account in order to use bKash.

No, they are completely different.