• If the intended recipient is not a bKash user, he/she requires to open a bKash Account from the bKash App or bKash digital registration point in order to receive money.

• The sender can cancel the request from the sender’s bKash App anytime before the intended recipient opens his/her bKash Account.

• If the intended recipient doesn’t open bKash Account within 72 hours and fails to receive the amount, it will be returned to the sender’s bKash Account within the next 3 working days.

• The sender and intended recipient both will get SMS notification.

• A recipient can receive only one Send Money request at a time prior to opening his/her own bKash Account.