Contact Us

Helpline:

16247 or 02-55663001

(accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)

Email :

support@bkash.com

Customer Care Center Addresses:

Dhaka Mohakhali Customer Care Center - SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka - 1206.

Dhaka Banglamotor Customer Care Center - Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205

Dhaka Jatrabari Customer Care Center - Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204

Gazipur Customer Care Center - Baten Bhaban, 1st Floor,  494 Bashir Sarak, Joydebpur, Gazipur

Tangail Customer Care Center - Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail

Mymensingh Customer Care Center - River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh

Chittagong Agrabad Customer Care Center - Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100.

Chittagong Muradpur Customer Care Center -  Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong

Sylhet Customer Care Center - JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100.

Khulna Customer Care Center - Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna

Barisal Customer Care Center - Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal

Rangpur Customer Care Center - AZ Tower, 1st floor, 34-35 Station Road, Rangpur  Sadar, Rangpur

Bogra Customer Care Center - 324 Jhowtola, Borogola, Kazi Nazrul Islam Road, Bogra Sadar, Bogra

Rajshahi Customer Care Center - 61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi

Jessore Customer Care Center - Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore.

Comilla Customer Care Center - Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla

Faridpur Customer Care Center - 46/Kha, 1st Floor, Thana Road, Jhil Toli, Faridpur

Customer Care Center & Customer Care Service Timing:

From 05 April - until further update, all Customer Care Centers (7 days a week excluding public holidays only) & Customer Cares (Saturday to Thursday of each week) are open to provide emergency services as per below schedule.

Ramadan Schedule for Customer Care Center: 09:00 AM to 3:30 PM.

Ramadan Schedule for Customer Care:  10:00 AM to 3:30 PM.

As per Market Place Timing Exceptional Customer Care Service Timing & Weekly Holiday :

Customer Care Name Weekly Holiday Service Timing
Dhaka Banasree Monday 10 AM to 03:30 PM
Dhaka Mohammadpur Thursday 10 AM to 03:30 PM
Bagerhat Morrelganj Saturday 10 AM to 03:30 PM

You must wear a mask and maintain social distance while entering the premises of any Customer Care Center or Customer Care.

For getting uninterrupted service, please contact us 24/7 through:

Fax :

+88-02-9894916

Corporate Addresses: Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka 1206

Commercial Address: SKS Tower, 7 VIP Road, Mohakhali, Dhaka – 1206

Contact Us Form

Contact Form

If you would like us to contact you, please fill in your details below 

 

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.