16247 or 02-55663001

(accessible from any Robi, GP, Banglalink, Teletalk, Airtel and BTCL Number)

Email :

support@bkash.com

Customer Care Center Addresses:

Dhaka Mohakhali Customer Care Center - SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka - 1206.

Dhaka Banglamotor Customer Care Center - Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205

Dhaka Jatrabari Customer Care Center - Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204

Gazipur Customer Care Center - Baten Bhaban, 1st Floor,  494 Bashir Sarak, Joydebpur, Gazipur

Tangail Customer Care Center - Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail

Mymensingh Customer Care Center - River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh

Chittagong Agrabad Customer Care Center - Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100.

Chittagong Muradpur Customer Care Center -  Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong

Sylhet Customer Care Center - JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100.

Khulna Customer Care Center - Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna

Barisal Customer Care Center - Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal

Rangpur Customer Care Center - AZ Tower, 1st floor, 34-35 Station Road, Rangpur  Sadar, Rangpur

Bogra Customer Care Center - 324 Jhowtola, Borogola, Kazi Nazrul Islam Road, Bogra Sadar, Bogra

Rajshahi Customer Care Center - 61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi

Jessore Customer Care Center - Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore.

Comilla Customer Care Center - Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla

Faridpur Customer Care Center - 46/Kha, 1st Floor, Thana Road, Jhil Toli, Faridpur

Customer Care Center & Customer Care Service Timing:

From 16 May, 2021 and onwards, all Customer Care Centers (7 days a week excluding public holidays only) & Customer Cares (Saturday to Thursday of each week) are open to provide emergency services as per below schedule.

Customer serving hours during lockdown:

Customer Care Center: 09:00 AM to 4:00 PM.

Customer Care: 10:00 AM to 4:00 PM.

Regular customer serving hours:

Customer Care Center: 09:00 AM to 7:00 PM.

Customer Care:10:00 AM to 6:00 PM.

As per Market Place Timing Exceptional Customer Care Service Timing & Weekly Holiday :

You must wear a mask and maintain social distance while entering the premises of any Customer Care Center or Customer Care.

For getting uninterrupted service, please contact us 24/7 through:

• Call to 16247
• Email: support@bkash.com
• Live Chat:https://livechat.bkash.com
• Facebook fan page:
  https://www.facebook.com/bkashlimited

Fax :

+88-02-9894916

Corporate Addresses: Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka 1206

Commercial Address: SKS Tower, 7 VIP Road, Mohakhali, Dhaka – 1206