Other Queries

Money Transfer from Inaccessible Account

Copied

To transfer the money from bKash Account, pleas contact to nearest bKash Customer Care. What you need to bring during visit:

  • 1 copy of passport size photograph
  • The photo ID card with which the account was registered, original ID card along with photocopy
  • A mobile phone with an active SIM card on which a new bKash account could be opened if required but hasn't opened any yet
    If the information matches, the amount will be transferred from your closed bKash account to the new bKash account.

If there is any active loan associated with your bKash account, you must fully repay the loan before transfer the balance from your bKash account. For assistance regarding this, please tap "Live Chat" button to connect with a Customer Care Executive.

Support Card Image
Always Here to Hear

bKash customer care representatives are available 24/7 through 16247, live chat. Also take e-Appointments or email at [email protected]

Services
Customer Service