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Mobile Recharge

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Transaction Related Issue

If you experience any issues regarding Mobile Recharge, please report the issue by selecting 'Complaint' from the bKash App menu, then choose 'Mobile Recharge'. Next, select the relevant mobile operator, choose the complaint type of issue you are facing and provide the required information.

For further assistance, please tap the 'Live Chat' button to connect directly with a Customer Service Executive.

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bKash customer care representatives are available 24/7 through 16247, live chat. Also take e-Appointments or email at [email protected]

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