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Number Change

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To change your bKash account number, you need to make your bKash account balance zero first and also close completely Savings, loan, subscriptions or Auto Pay services if you registered in your bKash account.


After that you can open a new account which number you want to use. After that, please visit our Customer Care Center or Customer Care with your mobile handset and original Photo ID (National ID Card or Smart Card/Driving License/Passport) along with a photocopy.

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bKash customer care representatives are available 24/7 through 16247, live chat. Also take e-Appointments or email at [email protected]

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