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DPS Amount Not Deducted Yet or Not Adjusted

The deposit amount of DPS will be deducted on the deposit date before 6 pm. It may take up to 24 hours for your DPS deposit to be reflected in your account. If the amount is not deducted within the specified time or deposit information not updated, please tap 'Live Chat' button to connect directly with a Customer Service Executive.

DPS Amount Not Received

The matured DPS amount will be disbursed to the relevant bKash account within two working days on the day of maturity. If you have not received the disbursement within two working days of maturity, please contact bKash's Customer Service Executive directly for assistance, please tap 'Live Chat' button.

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bKash customer care representatives are available 24/7 through 16247, live chat. Also take e-Appointments or email at [email protected]

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